Elements and Performance Criteria
- Prepare for meeting.
- Consult participants attending the meeting for agreement on the meeting objectives.
- Ensure that people with an interest in the meeting are given sufficient notice and information to allow them to contribute effectively.
- Ensure that preparation for the meeting is sufficient to enable informed and effective participation.
- Ensure that consultation with people being represented is in accordance with organisational requirements.
- Convene meeting.
- Chair meeting.
- Conduct the meeting in a way that follows organisational protocols and achieves the objectives within the allocated time.
- Ensure through leadership that discussion helps those attending the meeting to make useful contributions.
- Acknowledge the contributions and viewpoints of others and include them in discussion in a constructive manner.
- Provide information and summaries clearly and at appropriate points during the meeting to assist in mutual understanding and agreement.
- Discourage unhelpful arguments and digressions courteously and with positive direction.
- Encourage feedback from those attending and use constructive feedback to improve the effectiveness of future meetings.
- Close the meeting by summarising the meeting outcomes.
- Take follow up action.